Shipping policy

Delivery Timeframes

Standard Delivery

• Local Deliveries: Delivered within 1–2 business days.
• International Deliveries: Delivered within 3–5 business days.
• Remote Areas: Delivered within 2–4 business days.

Order Tracking

• Once your order is placed, you will receive a confirmation email containing your tracking number.
• You’ll also receive notifications via SMS or WhatsApp when your order is out for delivery.

Shipping Destinations

We provide worldwide shipping to most countries.

Customs, Duties & Taxes Disclaimer

For international orders outside the UAE, customers are responsible for any applicable customs duties, import taxes, VAT, and other fees imposed by the destination country. These charges are determined by local customs authorities and are not included in your order total. If such charges are refused or remain unpaid, the shipment may be delayed, returned, or abandoned.

For further assistance, please contact our customer service team.