Refund policy

Returns and Exchanges

• We currently do not offer returns or exchanges unless the item arrives damaged.
• If you encounter any issues with your order, please contact us at info@ashriskin.com for assistance.

Order Cancellations

• Once an order is placed, it is immediately processed, and we are unable to cancel or modify it.

Damaged Items

• If your item arrives damaged, we sincerely apologize for the inconvenience.
• Please email us at info@ashriskin.com with your order number and a clear photo of the damage. Our team will promptly assist you in resolving the issue.

Missing or Incorrect Items

• If an item is missing or you receive a product that you did not order, please email us at info@ashriskin.com with:
  • Your order number.
  • A photo of all the items you received.
• Our team will guide you on the best next steps to resolve the issue.

For any other questions or concerns, feel free to reach out to our customer service team at info@ashriskin.com. We're here to help!